Return Policy

No Returns, Exchanges, or Refunds Policy

Due to international shipping, we do not accept any returns, exchanges, or refunds for any reason.
Please ensure that you review your order carefully before completing your purchase.

For any questions or issues regarding your order, please contact us at info@matjer.net.

Damages and Issues
Please inspect your order upon reception. If you notice any damage or receive the wrong item, please contact us immediately so we can review the issue and take appropriate action.

Additional Notes

• Customized or personalized products cannot be returned or exchanged.

• Sale items and gift cards are non-returnable and non-refundable.